Refund Policy
Last updated:
1. Overview
This policy explains how refunds are handled for requests made through Zyrallexdhik. If you have questions, contact us by email.
2. Eligibility
- Refund requests must be submitted within 14 days of delivery, unless local consumer laws provide a different period.
- Products must be unopened and in original condition where applicable, unless the issue is damage or incorrect delivery.
- Digital or perishable items may have different rules depending on applicable law.
3. How to request a refund
Email mailuse@zyrallexdhik.world with your name, the email used for the request, and a short description. If relevant, include a photo of the package.
4. Processing times
We aim to respond within a reasonable timeframe. Approved refunds are processed using the original payment method where possible.
5. Shipping and handling
Return shipping costs may be your responsibility unless local law requires otherwise or the return is due to an error on our side.
6. Contact
Email: mailuse@zyrallexdhik.world
Address: Kulturhuset, Sergels Torg 3, 111 57 Stockholm, Sweden